Irate Ford customer pushed to limit results in a disaster to Ford dealership.
End result: the customer committed suicide a few days later.

A lot of people have gone through bad dealing experiences with Ford dealerships. That is well known and proved on our website but how can the dealership Metro Ford located in north Miami-Dade justify how this situation ended and came about?
Every time this Ford dealership was questioned they refused to comment and to answer.

This is another feather in Ford’s cap of insidious, nefarious, dealings that they present on a daily basis.
The bad reputation that precedes Ford dealerships was a preamble for the future.

Ford’s arrogance, lip services, half-truths, and unconscionable attitudes plus non-transparency may have brought this customer to his final ride.





Irate driver torches showroom
A man, apparently angered by the deal he got, plowed the SUV through a north Miami-Dade showroom and set it on fire.
Mon, Feb. 06, 2006
BY ALDO NAHED AND CARLI TEPROFF
MiamiHerald

Gerald Georgettis apparently thought he got a raw deal on a new car.

So he plowed the Ford Escape he didn't want through the glass showroom, poured gasoline on it and set the North Dade Metro Ford dealership ablaze, Miami-Dade police said Sunday.

He caused nearly a million dollars in damage, scorching around a dozen cars, including a rare Ford GT Heritage, fire officials said.

Georgettis, 56, a supervisor with the city of North Miami Beach, walked away from the dealership Saturday afternoon as if nothing had happened, witnesses said.

Police caught up with him a few blocks away from the dealership at 9000 NW Seventh Ave. He was arrested without incident. Police charged him with first-degree arson, a felony, and with felony criminal mischief. He posted a $1,500 bond on Sunday.

Georgettis could not be reached for comment. The dealership manager declined to comment.

But those who know Georgettis were shocked at his apparent act of buyer's rage.

North Miami Beach Mayor Raymond F. Marin was stunned to hear Georgettis, whose duties include managing the city's Jules Littman Performing Arts Theater, could do such a thing.

''He's a nice guy. I didn't know him to be malicious or anything,'' Marin said. ``He's always been nice to me and to people he knows.''

It's unclear what Georgettis' status with the city will be due to his arrest.

The incident played out on a busy Saturday afternoon at the dealership. According to Miami-Dade Police, Georgettis was fuming over the price he paid, a new one goes for about $20,000 and it's unknown what price he paid for a new beige Ford Escape SUV. On Saturday he went back to the dealership. It's unclear what he was told, but he was angered with the final agreement.

He calmly got into the car and drove it through the windows, sending glass shattering everywhere. He then doused gasoline or a flammable fluid on the Escape and other cars and struck a match.

Denise Cruz, another customer, witnessed the jaw-dropping incident. She had brought her car to be serviced and said she was in line when she saw Georgettis careen into the showroom.

''At first I thought someone had pushed the accelerator instead of the brakes by accident,'' she said. ``But this dude drove through the showroom on purpose.''

Cruz, described the scene as ''pure panic,'' with people screaming ''he's got a bomb!'' She said that once the man was in the showroom, she saw him reach over into the passenger side for something, then heard a loud ``boom.''

''Flames were everywhere,'' she said.

But to her surprise, Georgettis, wearing a bright orange shirt and khaki shorts, was calm and strolled away.

The fire spread throughout the dealership and destroyed cars, computers and paperwork. Among the cars damaged was a rare baby blue 2006 Ford GT ''Heritage,'' a limited edition model of only 250 made that sells for $150,000.

A similar rage incident happened in 1994 when Stephanie Elaine Harden, angered at Pep Boys mechanics, walked into the store's showroom at 3388 N. State Road 7 and poured gasoline on the floor, then lit a match. She was arrested on charges of arson.

 

NORTH MIAMI BEACH
Irate car buyer kills himself on plane
An angry Gerry Georgettis drove his SUV through the window of a car dealership, then torched the business. Four days later, he hung himself aboard a plane bound for Los Angeles.
Feb. 10, 2006
BY DAVID OVALLE
MiamiHerald

He was a mild-mannered former rock band crew member who spent the past four years happily running a performing arts center in North Miami Beach.

Then last week, Gerry Georgettis became to some a consumer hero when he plowed his new Ford Escape into a dealership Saturday, then torched about a dozen cars -- all, police said, because he felt he got a bad deal.

His sudden notoriety turned tragic when police reported Thursday that Georgettis had committed suicide the day before, hanging himself inside a bathroom aboard a flight bound from a Virginia suburb of Washington to Los Angeles.

Friends said they were baffled about his death and the event last weekend that put Georgettis into headlines across the country.

''In all honesty, I don't know anyone more stable than Gerry. He was not depressed,'' said his best friend, musician Billy Yeager. ``I was at his house for Christmas. We played golf the next day.''

His body was discovered inside the lavatory about 4:20 p.m. aboard United Flight 209 after people noticed he had been in there too long, police said.

Attendants asked an off-duty Secret Service agent to break down the door. Georgettis' five-foot-nine-inch body dangled from a piece of his own clothing, police said.

The flight was diverted to Denver International Airport, where Georgettis was taken to a local hospital and pronounced dead.

After the dealership incident, Georgettis was something of a momentary folk legend. A Spanish-language newspaper columnist praised him for sticking it to the man. He became a hero on AM talk radio. He told his best friend a cop on the scene even jokingly said he wished he could do the same thing.

Yet Georgettis came to regret what he had done, calling his actions ''stupid,'' friends said.

Georgettis, 56, hailed from Melbourne, Australia. As a young man in the 1980s, he was a roadie for Australian bands like Cold Chisel. He drove trucks and mixed sound, said Julius Grafton, an old friend who now publishes an entertainment industry news magazine in Australia.

''Everything he did, he did in a really level way,'' Grafton told The Miami Herald.

In the United States, he worked as a manager for Pink Floyd and Jane's Addiction. He managed Yeager, a local musician famous for fooling reporters into thinking he was Jimi Hendrix's illegitimate son.

Georgettis' only brush with the law came in 1994, when Miami-Dade police were called to his house after a disturbance with his wife. He lost his temper and was charged with battery on a law enforcement officer, said Mel Black, his attorney at the time.

He was convicted and sentenced to three years. But the sentence was overturned on appeal and he received probation, Black said.

''Gerry struck me as a very pleasant, intelligent man,'' Black said.

Georgettis and his wife divorced in 2000. Soon, he got a job at the city-run performing arts center in North Miami Beach, where he booked everything from folk music shows to ballets.

He was known for his distinct Aussie drawl. He was fond of telling community reporters about his travels with the bands.

''He never had a bad thing in his personnel record,'' said his boss, Harriet Orr. ``He's only got commendations.''

His final days began last week when he decided to buy a new SUV. He spent nearly four hours last Friday at Metro Ford in North Dade. He was excited about the six-cylinder Escape, which he hoped would cut down on gas costs.

The president of the dealership, Lombardo Pérez, told The Miami Herald there were no problems during the transaction. Georgettis had twice bought vehicles from the dealership. He was an educated consumer, Pérez said.

Police said Georgettis told them that after reviewing the purchase contract, he decided he was going to have to pay thousands more than he originally thought.

On Saturday morning, a tense Georgettis went back to the dealership and said he wanted to know more about the contract. Pérez said his managers explained the terms. Then, Pérez said, Georgettis grew visibly angry, claiming the car had several mechanical problems and threatening to drive the Escape through the showroom glass windows.

''And he did -- he came back later and drove the vehicle through the glass,'' Miami-Dade Detective Joey Giordano said.

He didn't stop there. Georgettis doused the cars inside with gasoline, lit them on fire and walked away as if nothing had happened, witnesses said. A surveillance video shows Georgettis calmly leaving the dealership, then coming back and staring at the flames for several more moments, said Pérez, a Ford dealer for more than two decades.

Officers arrested Georgettis without incident a few blocks away. He was charged with first-degree arson and criminal mischief. An expensive Ford GT Heritage was charred, and there was nearly $1 million in damage.

He posted $1,500 bail on Sunday and the next day resigned his job with North Miami Beach.

Two days later, he was at Dulles International Airport outside of Washington. He boarded the cross-country flight and was found dead hours into the flight.

Yeager can't understand why his best friend snapped over the SUV.

'He kept saying how stupid it was, `What a stupid thing I did,' '' Yeager said.

Yeager believes Georgettis didn't want the attention, noting he even phoned a radio station to dissuade listeners from calling him a hero.

Nonetheless, Georgettis grew despondent, Yeager said. Georgettis phoned Yeager Tuesday night. He was in Orlando and talked about his fear of legal bills and about his girlfriend having to suffer through his troubles.

''I'm not going to put her through that. She's always been there for me,'' he told Yeager.

That was the last time Yeager heard from him.

Herald staff writer Ina Cordle, research editor Monika Z. Leal and Sarah Langbein of the Rocky Mountain News contributed to this report.